Introduction
The COVID-19 pandemic forced a rapid
shift from face-to-face instruction to Emergency
Remote Teaching (ERT), highlighting the need
for innovative strategies to maintain student
engagement and support learning outcomes.
During the COVID-19 pandemic, the global
population was affected in multiple ways aside
from health concerns. Education was deeply
affected when mitigation policies adopted
worldwide involved the closure of educational
facilities (Oyetodun, 2020). Ultimately, this
meant that traditional classroom-based scenarios
were no longer possible. Thus, a rapid transition
to online education was needed to face this new
reality (Pasion et al., 2021). While attendance in
face-to-face classes was positively associated
with academic performance, the same could not
be said about the new scenario involving
emergency remote teaching (ERT).
Although distance learning was not new
before ERT, many classroom-based institutions
lacked familiarity with available tools and
methodologies (Wieland & Kollias, 2020;
Qutishat et al., 2022). This lack of preparedness
led to several challenges, including reduced
social interaction, low student commitment, and
increased distraction. Inadequate or non-adapted
teaching materials often resulted in monotonous
and unengaging lessons. Moreover, applying
traditional assessment methods proved difficult,
highlighting the need for more authentic
alternatives (Oyetodun, 2020). Students also
faced barriers such as poor internet connectivity,
limited access to technology, and unsuitable
study environments (Qutishat et al., 2022). These
issues significantly impacted the learning
experience during ERT. However, this scenario
also uncovered areas for pedagogical
improvement and encouraged reflection on how
to better support learning in digital contexts.
In addition to the challenges posed by the
pandemic and ERT, it is crucial to consider the
complexity of what is being taught. Grammar,
often perceived as abstract or monotonous, is
particularly difficult to learn (Masruroh, 2019;
Zarzycka-Piscorz, 2021). In Chile, studies show
that undergraduate students already struggle with
academic demands, which were exacerbated by
ERT (Oportus et al., 2024). These circumstances
highlighted the need for effective strategies to
support students in virtual learning
environments. One promising solution is
gamification, which incorporates game elements
into educational settings to enhance engagement,
motivation, and persistence (Veljković, 2017;
Llerena & Rodríguez, 2017; Huriyah, 2022;
Tandiono, 2024). Gamified activities can make
learning more enjoyable and interactive,
addressing both motivational and pedagogical
challenges (Moreira et al., 2025).
Building on this perspective, Zarzycka-
Piscorz (2021) further argues that gamification
can foster intrinsic motivation, as it fulfills key
psychological needs: competence, autonomy,
and relatedness, outlined in Self-Determination
Theory (Deci & Ryan, 2000). Complementing
these findings, recent research by Ojeda-Lara and
Zaldívar-Acosta (2023) highlights that
gamification in higher education not only boosts
student motivation but also supports the
development of soft skills such as cooperation,
communication, and creativity, reinforcing its
pedagogical potential in university settings.
The objective of this research is to explore
the implementation of a game-based student
response system (GSRS), Kahoot! As an
educational innovation to enhance grammatical
awareness and engagement among first-year
university students in an English teaching
program in Chile. Therefore, this study seeks to
answer the following question: How does the use
of Kahoot impact grammatical awareness and
engagement in a first-year English teaching
program?
Methodology
To address the research objective and
question, the study was conducted within the
pragmatic paradigm, which supports the use of
mixed methods to address complex educational
problems. Pragmatism focuses on practical
outcomes and combines quantitative and
qualitative approaches to provide a more
comprehensive understanding of the research
problem (Creswell & Creswell, 2023). This study
also adopted an inductive–deductive method,
which involves a twofold reasoning process:
first, inductively generating insights from
observed data (e.g., student perceptions), and